ZIZICACHE PRIVACY POLICY
Effective from: 03.03.2026
This Privacy Policy explains how ZiziCache processes personal data in connection with website use, customer communication, and licensing of digital products.
1) Data Controller
– Controller: Oleg Kolesnyk (ZiziCache)
– Registered office: Konečná 902/19, 360 05 Karlovy Vary, Czech Republic
– Business ID (IČ): 26336481
– Contact: info@zizicache.com
– Website: https://zizicache.com
2) What data we process
Depending on the interaction, we may process:
– identification/contact data (name, email),
– order/customer data (order ID, license status, plan metadata, activation usage),
– communication data (support emails, ticket content),
– technical data (IP, browser/device, logs, diagnostics),
– website analytics/cookie-related data (where applicable).
3) Sources of personal data
We obtain data:
– directly from you,
– from transaction/payment infrastructure operated by Lemon Squeezy (merchant of record),
– from your interaction with our website/plugin systems.
4) Purposes and legal bases (GDPR)
We process personal data for:
1. Contract performance (Art. 6(1)(b) GDPR)
– order handling, license activation/validation, digital delivery, support.
2. Legal obligations (Art. 6(1)(c) GDPR)
– accounting, tax, legal compliance, fraud prevention obligations.
3. Legitimate interests (Art. 6(1)(f) GDPR)
– service security, abuse prevention, diagnostics, service improvement.
4. Consent (Art. 6(1)(a) GDPR), where required
– e.g., specific non-essential cookies/marketing communication.
5) Payments and third parties
Payments and transaction processing are provided by Lemon Squeezy as merchant of record. Lemon Squeezy may process billing/payment/tax data under its own legal terms and privacy policy.
We may also use infrastructure/service providers (hosting, email delivery, analytics, security) acting as processors or independent controllers where applicable.
6) International transfers
Some providers may process data outside the EEA. Where relevant, we rely on appropriate safeguards (e.g., standard contractual clauses) and legal mechanisms required by GDPR.
7) Data retention
We retain personal data only as long as necessary for the purposes above, typically including:
– contract and support lifecycle,
– legal/accounting retention periods,
– security and fraud prevention windows.
After retention ends, data is deleted or anonymized unless further retention is legally required.
8) Your rights
Under GDPR, you may have rights to:
– access your personal data,
– rectification,
– erasure,
– restriction of processing,
– data portability,
– objection to processing based on legitimate interest,
– withdraw consent (where processing is based on consent).
To exercise rights, contact: info@zizicache.com
You also have the right to lodge a complaint with a supervisory authority (in the Czech Republic: Úřad pro ochranu osobních údajů – https://www.uoou.cz/).
9) Cookies
Our website may use essential cookies and, where applicable, non-essential cookies (analytics/preferences). Where required by law, non-essential cookies are used only after consent.
10) Security
We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or alteration.
11) Children
Our services are not intended for children and we do not knowingly collect personal data from children.
12) Policy updates
We may update this Privacy Policy from time to time. The latest version is published with the effective date shown above.