Official procedure for transferring your license between domains/websites.

How the ZiziCache plugin Licensing System Works

Activation Limits:

• Each license comes with an activation limit (e.g. 1, 3, or 25 activations).
• The activation usage shows the current number of active instances.
• Each activation creates a unique instance ID.

License Statuses:

• inactive – Valid license without any activations.
• active – License is active on one or more sites.
• expired – License has expired (due to a lapsed subscription).
• disabled – License was manually disabled in the Lemon Squeezy dashboard.

Recommended License Transfer Process

Step 1: Deactivate on the old website

1. Log in to the WP Admin of the old website.
2. Go to ZiziCache → License tab.
3. Click on “Deactivate License”.
4. Confirm the deactivation in the modal window.
5. Result: The activation slot is released.

Step 2: Activate on the new website

1. Log in to the WP Admin of the new website.
2. Go to ZiziCache → License tab.
3. Enter your license key (in UUID format).
4. Click “Activate License”.
5. Result: The license is now active on the new website.

Troubleshooting

“Activation Limit Reached” Error:

This license has reached its activation limit. 
Please deactivate it from another site first.

Solution:

1. Identify the websites where the license is active.
2. Deactivate it on any unused sites.
3. Try activating again.

Forgot where your license is active?

1. Log in to your Dashboard
2. Navigate to Products → License Keys
3. Find your license key.
4. You will see all active instances and their website names.

Usage Monitoring

In the ZiziCache Admin panel:

• Activations: Displays usage like 1, 3, 25 licences.
• Instance Name: Your website identifier.
• Status: Can be active, expired, or disabled.
• Last Check: Last time the license was validated.

In the Lemon Squeezy Dashboard:

• Full overview of all license keys.
• Active instances with site names.
• History of activations and deactivations.
• Manual license key management available.

Important Notes

Recommendations:

• Always deactivate before transferring to another site.
• Use descriptive instance names.
• Keep an eye on activation limits.
• Store your license key in a safe place.

Avoid the following:

• Do not try to activate without prior deactivation.
• Do not forget to deactivate during migration.
• Do not share your license key with others.
• Do not attempt to bypass activation limits.

Customer Support

For any issues, please contact us:
Email: [email protected]